Shipping policy
1. Order Processing
All orders are processed within 24โ48 hours of confirmation.
- Orders are not processed or shipped on Sundays or public holidays
- You will receive a confirmation once your order is shipped
2. Shipping Timeline
We aim to deliver your order within:
- 2โ5 business days for metro cities
- 3โ7 business days for other locations
๐ Delivery timelines may vary based on your location and courier partner
3. Shipping Charges
-
Free shippingย
4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email to monitor your delivery in real time.
5. Delays
While we strive for timely delivery, delays may occur due to:
- High order volumes
- Weather conditions
- Courier issues
We appreciate your patience in such cases.
6. Incorrect Address
Please ensure your shipping details are accurate.
- We are not responsible for delays or losses due to incorrect addresses
- Additional charges may apply for re-delivery
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
๐ Contact us within 24 hours of delivery with:
- Order details
- Photos/videos (if damaged)
We will assist you with a replacement or refund as per our policy.
8. Contact Us
For any shipping-related queries:
๐งย care@poshanco.in
๐ฑ 8679904818